Tata Motors ups its Customer Service amidst lockdown
Jun 16, 2020, at 06:13 pm
Mumbai/IBNS: In a bid to provide consistent high quality service during the lockdown, Tata Motors has rolled out a variety of service initiatives for its customers.
Tech solutions in place; mind set of staff manning customer services need massive change: ASSOCHAM
Aug 15, 2017, at 12:07 am
New Delhi, Aug 14 (IBNS): Be it a post office, not in some remote area but in big cities of Mumbai and Delhi, or a public sector bank, state-owned MTNL, BSNL or several other government owned and run organisations, the ease of doing business, especially for a small entrepreneur is missing despite a well-meaning digital drive of the government, an ASSOCHAM paper has noted with concern.
Flipkart wins top awards in customer service in retail/e-Commerce
Mar 03, 2017, at 04:54 am
Bangalore, Mar 2 (IBNS): Flipkart's focus on customers was recognized at the Customer Engagement and Loyalty Summit 2017 last month, where it won top awards in the retail and e-commerce category.