December 20, 2025 09:20 am (IST)
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Axis Bank enables booking of lockers via mobile app
Mumbai, June 2 (IBNS): Private sector bank Axis Bank on Tuesday announced an initiative of enabling its customers to book lockers online using their smartphones.
Customers can now select the locker options in their preferred branches by logging into the Bank’s mobile application and manually choosing the branch for availing the service or through the geo-selection option.
After the selection of locker, the customer will be directed to the booking page, which is integrated with the savings account to make the annual rent payment of the locker.
The booking ID will be generated which will be valid for 7 days.
The customer needs to visit the branch in 7 days to claim the locker. In case of unavailability of locker in the preferred branch, the customer will be directed to the waitlist module, wherein she/he will be provided the waitlist number. The overall process is updated on a real time basis, offering customers transparency and simplified banking experience.
Speaking on the occasion, Rajiv Anand, Group Executive & Head - Retail Banking, Axis Bank, said: “We are proud to be the first bank to introduce digital solutions for booking lockers that offers transparency and simplicity. We are confident that this new feature will revolutionize the concept of booking lockers in the country.This initiative further reinforces our commitment to making banking simple and hassle free for our customers."
Presently, the overall pan India locker occupancy is around 72%.However, it varies across geographies and branch vintage categories.
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