December 27, 2025 06:55 am (IST)
Kolkata Airport bags service quality award
New Delhi, June 10 (IBNS): Kolkata Airport has won the Airport Service Quality (ASQ) Award by Airport Council International (ACI) in the category of the best improved airport in Asia Pacific Region.
This category includes airports which have experienced the biggest improvement in ASQ rating between 2012 and 2013 in their region.
The ASQ Awards are presented in four categories: best airport by region, best airport by size, best small airport and best improvement.
The award was received by B.P. Sharma, Airport Director, Kolkata at the 9th ACI Asia Pacific Regional Assembly meeting in Seoul, Korea.
He handed over the award to Alok Sinha, Joint Secretary, Ministry of Civil Aviation and Chairman, Airports Authority of India (AAI) in the presence of G.K. Chaukiyal, Member (Operations) in New Delhi.
Airport Service Quality survey is conducted at 11 major airports of AAI by Airport Council International including Ahmedabad, Calicut, Chennai, Goa, Guwahati, Jaipur, Kolkata, Lucknow, Pune, Srinagar, Trivandrum.
In respect of customer satisfaction airports managed by AAI scored an average ASQ rating of 4.14 which is above world average of 4.04 between Jan 1 and Mar 31, this year.
Support Our Journalism
We cannot do without you.. your contribution supports unbiased journalism
IBNS is not driven by any ism- not wokeism, not racism, not skewed secularism, not hyper right-wing or left liberal ideals, nor by any hardline religious beliefs or hyper nationalism. We want to serve you good old objective news, as they are. We do not judge or preach. We let people decide for themselves. We only try to present factual and well-sourced news.
Support objective journalism for a small contribution.
Latest Headlines
'Fugitives will be brought back': India after Lalit Modi–Vijay Mallya taunt video sparks criticism
Fri, Dec 26 2025
Bengaluru: Woman alleges molestation on Namma Metro; police file NCR, accused warned
Fri, Dec 26 2025
One month after Red Fort blast, Amit Shah reveals scale of foiled terror conspiracy
Fri, Dec 26 2025
'I made a mistake’: Actress Parno Mittra quits BJP, joins Mamata Banerjee’s TMC ahead of 2026 polls
Fri, Dec 26 2025
Matter of great concern: India condemns killing of Hindu youth in Bangladesh amid ongoing unrest
Fri, Dec 26 2025
Christmas vandalism sparks mass arrests in Raipur; Assam acts too with crackdown on 'religious intolerance'
Fri, Dec 26 2025
BJP's VV Rajesh becomes Thiruvananthapuram Mayor after party topples Left's 45-year-rule in city corporation
Fri, Dec 26 2025
