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300 passengers of Air India flight made to wait for 15 hours

India Blooms News Service | | Mar 11, 2015, at 02:17 am

New Delhi, Mar 10 (IBNS): In a shameful incident for the national carrier, about 300 passengers of an Air India Delhi to Mumbai flight were made to wait all night at the Delhi airport because of incessant delays in the intervening night of March 8 and 9, reports said.

According to media reports quoting passengers, there was only one person to attend to the passengers of Flight 317.

In fact the passengers were allegedly kept in dark about the schedule of the flight.

"The passengers stated that the flight from Delhi to Mumbai was to take off at 10:35 pm. The passengers were first told that the flight was delayed till 12:30 am. They were made to walk from one terminal gate to another . They were then told that the pilot was missing," CNN-IBN reported.

However, Air India stated that the delay was caused due to bad weather

"On that particular day, we had bad weather in Delhi. Three flights of Air India were diverted to Jaipur. Subsequently, there was air traffic congestion. So the aircraft did not arrive till a lot later and there was no equipment available. Passengers were given a choice to take the next flight out and hotel accommodation was provided," Air India statement available in the media quoted.

"We had enough staff on the ground, but they were managing three flights. Passengers were given the choice as soon as we were given the details of the congestion at Terminal 3 of the Delhi Airport. There was no issue with pilots or cabin crew. We were fully staffed and information was given to the passengers on a regular basis. They were also accommodated as soon and as smoothly as possible," it said.

#300 passengers of Air India flight made to wait for 15 hours

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