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Infosys inducted into the ‘Winner’s Circle’

| | Oct 19, 2016, at 10:10 pm
#Infosys #Winner’s Circle
Bangalore, Oct 19 (IBNS): Infosys has been inducted into the ‘Winner’s Circle’ in the HfS ServiceNow Services Blueprint Report, 2016 for its innovative offerings to deliver large-scale Service Now programs and its as-a-service proposition for service experience transformation.

With one of the largest ServiceNow practices in the industry, including 400+ Service Management engagements and 200+ apps built for ServiceNow deployments, Infosys has delivered transformational benefits to its clients.

For a Fortune 500 client, Infosys has deployed a persona-based self-service solution that has resulted in 25% reduction in call volumes.

For another Fortune 500 client, Infosys has automated processes beyond IT such as HR, resulting in reduced cycle time by 20-30% for employees’ HR queries.

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