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Bharti Airtel urges customers to switch to e-SIM

| @indiablooms | Nov 22, 2023, at 08:35 am

New Delhi: Telecom major Bharti Airtel in a customer letter on Tuesday underscored the advancements in mobile technology with embedded SIMs (e-SIMs) and encouraged Airtel users to make the switch to an e-SIM.

An e-SIM is an online extension of one’s regular SIM card, eliminating the need to physically access SIM cards on one’s phone.

“In today’s digital-first lifestyle and with increasing penetration of newer models of smart wearables, smartphones, etc being e-SIM enabled, the shift from physical SIM can provide seamless connectivity between multiple devices,” said Bharti Airtel.

In the customer letter, MD and CEO Gopal Vittal, cited a few examples where an e-SIM comes in handy for users.

Vittal wrote: “Like when going for a morning jog, now Airtel e-SIM users can just wear their smartwatch and be connected to their phone without having to physically carry it.

“e-SIMs also help against theft as it makes it more difficult for the criminals to disconnect the e-SIM from the stolen device as compared to physical SIMs; also making a lost phone easily traceable. e-SIMs let customers use multiple mobile phone numbers on a single SIM and device and makes shifting from one device to the other easy and seamless.”

Airtel CEO highlighted that all devices supporting the e-SIM feature are compatible with Airtel e-SIM.

Customers can easily convert a physical SIM into an e-SIM through the Airtel Thanks App, available for download on both the Google Play Store and Apple iOS App Stores.

For more information on e-SIM for smartphones or smartwatches and a step-by-step conversion process, Airtel customers can visit www.airtel.in/esim.

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